Customer Service Representative
$22.52 Per Hour
(Wage Scale: $22.52 - $27.99)
Canby Utility is accepting applications for a customer service representative. Canby Utility provides drinking water and electricity to customers within the city limits of Canby. This position provides exemplary customer service to internal and external utility customers. Performs a variety of duties related to residential and commercial accounts, billing, cashiering, and maintaining utility account records. This position is a full-time, non-FLSA exempt, with no supervisory duties. This position is within a collective bargaining agreement as represented by an exclusive representative (IBEW Local 125).
The successful candidate will have a high school diploma or equivalent, a minimum of 1 year of previous work experience in cash handling and balancing cash drawers, customer service in person and by telephone, and multi-line telephone systems. Must have a valid driver’s license with a satisfactory driving record. Candidate must also be proficient in typing, 10-key, and in use of computers.
Canby Utility offers an excellent benefit package, including 6% employee portion paid into Oregon PERS/Public Service Retirement Plan (OPSRP), 95% medical, dental and vision premiums paid for employee and family, employer contributions into a VEBA account, life insurance, paid vacation and sick leave, and 401k and 457 deferred compensation plans.
The detailed job description, application, and Veteran’s Preference forms can be obtained from our website at https://www.canbyutility.org/about-us/your-canby-utility/careers/ or at our business office located at 1265 SE Third Ave., Canby, Oregon. For more information or to obtain an application by mail, email or fax, call 503-266-1156. Pre-employment motor vehicle history, references, and criminal background check will be conducted upon a contingent offer of employment. Canby Utility is an Equal Opportunity Employer.
Applications, accompanied by a resume and cover letter, are being accepted until December 13, 2021. Posted: November 24, 2021